Customer Portal Development
We will create a customer portal your clients will fall in love with.
Get an estimate88% of respondents expect companies to have customer portals; 60% of US consumers prefer self-service software
Top functionality for your customer portal
Logging support tickets
Let clients raise support tickets themselves.
Tracking support tickets
Full transparency on ticket status.
Knowledge base
Self-service answers to common questions.
Tracking orders
Clients follow their orders in real time.
Pricing & invoices
Easy access to pricing and invoices.
Key benefits of a customer portal
Autonomy to clients
- Users perform simple tasks themselves
- No need to call or email a representative
Reduced workload
- Typical requests are automated or resolved via FAQ
- Staff focus on complex requests
Increased loyalty
- Easy access to information deepens brand connection
- Timely help builds loyalty
Support transparency
- Clients see the stage of their ticket
- Support can request info at any time
What you get building a portal with Emphasoft
High level of security
Customer data safety is our absolute priority.
Intuitive design
Functional, user-friendly and nice-looking.
Customisability
Portals that grow with your business, not limit it.
Integrations
Support for the tools you'll want to use in the future.
We're here to help you level up
Feel free to book a discovery call — we'll get back to you in 24 hours.
Let's talk
